Zero Tolerance Policy

We treat our patients with courtesy and respect and ask the same in return. We ask that you treat our GPs and all other Practice Staff courteously – without violence, abuse, or harassment.

We are seeing an increased rate of abuse which has resulted in loss of staff. This has had an impact on our services. We request you to use e-Consults and Patient Access online for ease of access to the surgery services.

Appropriate action will be taken by the practice which may involve removal from the practice list and/or involvement of the police.

Please note our receptionists are not able to allocate any GP appointments. The Clinician will triage your request for a further plan of action.