The surgery will continue with the present set up of doors remaining closed to the public despite the changes on 19 JULY.    The infection rate remains extremely high and to ensure our staff and patients remain safe and protected we will continue in our present way of working.  

Patients Benefit of e-Consult:

• Patients may not need a trip to the surgery and their query may be resolved with a phone call.
• There is no need to change surgery to get digital first access. Patients complete an online GP consultation with their own practice when they need to.
• Medical advice is available 24/7 even when the practice is closed – Patients can check their health symptoms online and receive on the spot medical advice and treatment guidance thanks to NHS Choices content.
• Patients will get a response from their own NHS GP practice by the end of the next working day or sooner.
• Access wherever and whenever patients want from any device. Unlike a telephone call patients can complete an eConsult at a pace that suits them, without taking up practice time.
• Patients can request sick notes and test results without the need for an appointment saving patient and practice time.

Appointments

As per the guidance of NHS England, all pre-bookable appointments have currently been put on hold due to the pandemic.

if you need advice kindly complete the eConsult. If not, please call reception during the working hours. 

Please note our receptionists are not able to allocate any GP appointments. The Clinician will triage your request for a further plan of action.

Prescriptions can be requested via Patient Online Access, an email request, arrangements with the Clinician to organise repeat dispensing which can be done for monthly scripts for 3-6 months at a time.

An appointment might be requested by the team for a medication review.

Contraception can also be availed from The Garden Clinic in Skimped Hill. You can look online on the NHS website for advice as well.

Appointments to see the Nurses and the Health Care Assistant may be booked in advance, there are a small number also available for on the day emergencies.

Appointments for extended hours (6.30pm-8pm) and Saturday and Sunday can be made by contacting our reception staff. These appointments will be based in Boundary House Surgery.

Children under 16 should be accompanied by a responsible adult where possible.

If you book an appointment and find you no longer need it please let us know as soon as possible. 

Thank you to everyone who calls to cancel appointments.  This makes a big difference as we are able to re-offer these as emergencies

Home Visits

If possible please try to telephone reception before 10am if you require a home visit.

A doctor or nurse will phone you back as it may be that your problem can be dealt with by telephone advice. If a home visit is agreed telephone triage will help us to determine which clinician will best suit your needs, or it may be appropriate for hospital attendance to be arranged.

Home visits are only available for patients who are housebound because of illness or disability.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Health Centre.

As of 1st December 2015

Extended Hours Appointments with GP/Practice Nurse/Health Care Assistant  in

Forest Health Group (previously known as Boundary House Surgery), Mount Lane, Bracknell RG12 9PG

Monday - Friday

6.30 pm to 8.00 pm

Saturday

8.00 am to 2.00 pm

 Sunday am

Please book your appointments through the reception staff at Easthampstead Surgery.

Bracknell and Ascot Extended Hours Clinics

 Extended Hours Info