Due to safety regulations, it is not possible to accept requests over the phone, by email or hand written. You must use the right hand side of the prescription. It will take 3 working days to issue a prescription. In some cases it may take more time due to the need for medication review.
If you request medication you have not used for over 6 months, it can not be requested as repeats. A special request can be made in writing to the surgery or call our triage line (01344 457535) between 7.00 am – 10.00 am on working days. The prescription will take 5 working days to be issued.
Registering for Patient Online Access is advised, where the prescription can be requested online, it comes to the Doctors’ inbox directly, the prescription gets sent electronically (EPS) to the chemist of your choice for collection. This ensures faster processing for next day delivery. Please visit our Website or ask Reception for details. You should be able to book appointments too and many more features are regularly added.
You can also request prescriptions through your Chemist by instructing the chemist to request your monthly repeats from the surgery.